GreenTea VPN FAQ

Six categories to get you started with GreenTea VPN

1. How to download and install GreenTea VPN?
  1. Open the GreenTea VPN homepage and click the VPN download button.
  2. The system auto-detects your platform and opens the package page.
  3. Click the download link and wait for the package to finish.
  4. Run the installer and follow the wizard to complete setup.
  5. Open the client and register or sign in.
  6. Pick a node and click connect to start.
2. How to connect and switch nodes?
  1. Open the GreenTea VPN client to see the connect button.
  2. Choose a target region smart node from the list.
  3. Click one-click connect to build the encrypted tunnel.
  4. The interface shows connected status and current node.
  5. To switch, disconnect and pick another node.
  6. Enable smart node for automatic best-route matching.
3. What if connection fails or lags?
  1. Disconnect first, then click connect again to recover.
  2. Switch to another node to avoid crowded routes.
  3. Check your local network and restart the router.
  4. Restart the client or sign in again.
  5. Ensure the client is up to date.
  6. Contact 24/7 online support if it persists.
4. How does GreenTea VPN protect privacy?
  1. GreenTea VPN uses AES-256-GCM end-to-end encryption.
  2. All traffic flows through an encrypted tunnel to prevent snooping.
  3. A strict zero-log policy records no browsing history.
  4. No collection or storage of connection logs or IPs.
  5. Safe encrypted protection on public Wi-Fi.
  6. Regular third-party security audits keep promises real.
5. Which devices and platforms are supported?
  1. GreenTea VPN supports Windows 10 and 11.
  2. Supports macOS on mainstream Apple computers.
  3. Supports Android phones and tablets.
  4. Supports iPhone and iPad on iOS.
  5. Supports mainstream Linux distributions.
  6. One account works on multiple devices at once.
6. What is the difference between free and premium?
  1. Free VPN download gives access to basic nodes.
  2. Free nodes suit light daily use and trials.
  3. Premium nodes offer higher bandwidth and lower latency.
  4. Premium unlocks all 120+ high-speed nodes.
  5. Premium supports multi-device login and priority support.
  6. Upgrade or renew anytime based on your needs.

Still have questions?

Download GreenTea VPN now or contact 24/7 support

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